Scaling MyGlamm’s delivery across India with Amazon Shipping

“At MyGlamm, India’s largest D2C beauty brand with a fast-growing nationwide customer base, timely and reliable deliveries are critical. Before partnering with Amazon Shipping, we faced challenges with delayed shipments and inconsistent service levels—but Amazon’s tech-driven logistics and trusted network made them the clear choice to scale our fulfillment seamlessly”, says Honey Jain, AVP-Growth at MyGlamm

“Amazon Shipping’s tech-enabled platform and seamless API integration have significantly streamlined our order processing and tracking systems at MyGlamm. Their geo-code-based routing has notably improved address accuracy, leading to higher first-attempt delivery success and reduced re-attempt costs. This has not only enhanced customer satisfaction but also improved our overall delivery efficiency.”

“Since partnering with Amazon Shipping, we’ve consistently achieved delivery success rates of over 97% for prepaid orders and 80%+ for COD, a marked improvement over our previous benchmarks. This enhanced reliability has directly contributed to higher customer satisfaction and repeat purchases. Additionally, Amazon’s extensive reach has enabled us to service new pin codes, expanding our customer base and supporting MyGlamm’s growth across tier 2 and 3 cities.”

“At MyGlamm, we see Amazon Shipping as a long-term logistics partner that not only understands the pulse of a dynamic D2C business but also evolves with it. As we continue to scale across Tier 2 and Tier 3 cities, Amazon’s expanding network, tech-first approach, and reliable service make them a natural fit to support our ambitious growth trajectory. We’re confident that with Amazon Shipping by our side, we’ll continue delivering delightful customer experiences nationwide.”