Help

Learn more about our parcel delivery service from the frequently asked questions below.

  1. How can we help you?

    Learn more about our parcel delivery service from the frequently asked questions below.
  2. Existing customer

    Learn more about our parcel delivery service from the frequently asked questions below.
  3. Our Services

    Learn more about our parcel delivery service from the frequently asked questions below.
  4. FAQ

    Learn more about our parcel delivery service from the frequently asked questions below.

How can we help you?

For questions about our rates, delivery options, or services, just fill in the form and one of our team will get back to you. Alternatively, see our most frequently asked questions to see if this answers your query.

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Existing Customer

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Our Services

Enterprise

>1000 parcels per day

Large

200–1000 parcels per day

Small and Medium

up to 199 parcels per day
FAQ

You can ship a variety of package sizes with us, from small to large parcels, up to 18kg and sized below 70*70*45 cms.

Not at this time, but we are always expanding our delivery services, so check back soon.

Amazon Shipping prohibits items exceeding 18 kg or dimensions of 70cm × 70cm × 45cm. Restricted items include alcoholic beverages, tobacco products, and all firearms, ammunition, air guns, crossbows, and offensive weapons with their accessories. Fireworks, pyrotechnics, and most knives (except enclosed razor blades, small folding blades under 3 inches, and ordinary cutlery sets) are banned.

All medicines—human and veterinary—prescription devices, medical implants, and human body elements are prohibited. You cannot ship endangered species products, sex products, violent or obscene content, loose gemstones, or unauthorized branded items without manufacturer consent. Temperature-sensitive products that cannot withstand 10-30°C, live animals, and hazardous materials (HAZMAT), other than permissible UN numbers within Classes 2, 3, 9, and Divisions 2.1 and 2.2 ( refer Dangerous Goods Shipping Guide ) , including compressed gases, explosives, flammable, corrosive, toxic, or radioactive substances are restricted.

Additionally, products with ingredients prohibited, restricted or regulated under applicable law, items requiring authorized reseller status, prohibited drugs and anything unlawful to ship or sell within India are not accepted.

Disclaimer: This list is indicative in nature; for detailed list of prohibited/hazmat/dangerous goods kindly refer to the Amazon Shipping Programme Policy before you start shipping.

Yes — all our delivery options are tracked and visible through your online shipping management account. The recipient can track their shipments on this page.